What you need to know

COVID-19 Guidelines

1.

Updated Policies

Reservations:

  • Credit cards will be required to hold reservations and we recommend booking in advance due to limited capacity.

  • We encourage services to be fully paid in advance by calling the salon ahead of time.  Contactless payments are also accepted in the store.  

 

Booking Updates:  

  • Guests must arrive 5 minutes before their appointment. 

  • Tipping: We will be accepting both credit/debit card and Venmo for gratuity.  We are currently not accepting cash tips.

  • Late Policy:  We are unable to accommodate guests who arrive more than 10 minutes late.  Late arrivals are subject to our cancellation policy

  • Cancellation Policy:  We will charge a $15 cancellation fee per service for clients who are no-shows or cancel under 12 hours before their scheduled appointment.

 

Social Distancing Precautions:

  • Social distancing practices will allow us to manage capacity in our space, as dictated by local and CDC guidelines.  We are adhering to restrictions of staff and customer capacity of no more than 50%, with 6 feet distancing where possible.  We have installed plexiglass shields on manicure stations for additional protective measures.

  • As a precaution, we will limit the number of guests to those receiving services.  Friends, children not receiving services, and pets are not allowed at this time.

 

2.

During Your Appointment

What to expect:

  • Guests should arrive 5 minutes before their appointments. 

  • For all pedicure services, please bring your own flip flops or sandals.

  • Non-essential contact items, including magazines and beverage service, will be temporarily suspended.​

  • Guests are required to wear a mask at all times and wash their hands before their service. If you forget a mask, we will have disposable masks available for $1.

  • Guests will be asked to receive a non-contact infrared temperature check.  Individuals with temperatures above 100 degrees Fahreinheit or higher will be asked to reschedule.

  • We ask our guests to use hand sanitizer or wash hands before touching polishes, color swatches and retail products in an effort to reduce contact. If you know your polish color ahead of time, please let us know and we will have it prepared for you.

 

Additional safety protocols and practices:

  • We maintain a strong commitment and vigilance to clean and safe service protocols. Our salon is Barbicide certified and Dermatologica certified for cleanliness protocol. 

  • Our salon is properly cleaned, sanitized, disinfected before the start, in-between every single client, and at the closing of each day using only hospital grade disinfectants

  • Hand sanitizers will be located near the front desk and at various stations available for customer use. 

  • Plexiglass shields on manicure stations have been installed for protective measures.

  • As always, all tools will be autoclaved at a medical grade standard (high temperature and high pressure) and all other service materials will be available for one time disposable use.

  • We use disposable pedicure liners for all pedicure services and a new set of disposable gloves for each service to help ensure maximum safety.

  • To help reduce PPE waste, we are partnering with a national recycling program that transforms these disposable gloves, along with disposable masks, into new products.